LOST ACCESS / FORGOTTEN PASSWORD

If you have an account with Microbabe.com, the following are reasons why you might not be able to get access.

• Forgotten Password: Are you sure that your username and password are correct? Email us to find out what it is! Make sure you include your name and the email address you used when you signed up.
  
  
• Wrong Case: You must enter your username and password the exact same way each time. If you capitalized some letters when you signed-up, you must always capitalize them.
  
  
• Account Cancellation: You might have sent in a cancellation request some time ago and forgotten about it. If you have disputed any charge from Microbabe.com, your account would have been permanently closed immediately. For more information about billing procedures, consult our billing and cancellation policy.
  
  
• Fraud: We employ a program which watches out for multiple users on the same username and password. If you've found a way to trip our security program, then we've turned off your codes until you contact us.
  
  
• Declined Card: If your credit card was declined upon renewal, we closed your account. You may need to try a different card.

CANCELLATION

• To cancel your account, Please follow this link or email our support department with your full name and your username and password. Your cancellation request will be processed within 24 hours. Your account stays open and active until the end of your last billing period.

• How much am I billed and how often?
  If you purchase a 30 day recurring membership, you will be billed $19.00 and you will be rebilled each 30 days thereafter until you cancel you membership.
  If you purchase a 60 day non-recurring membership, you will be charged a one time membership fee of $34.00. Your membership will automatically expire after 60 days and you will not be rebilled.
  
  
• How will my membership be reflected on my credit card statement?
  Your credit card statement will read "CCBILL Ltd.".
  
  
• How long does my account last after I cancel?
  Your account lasts until the end of the month that you last paid for. So, if you are billed on the 1st and you cancel on the 20th, you will still have access to the MEMBER'S AREA until the 1st of the next month! Members must cancel recurring memberships 24 hours before the subscription expires,
  otherwise, the membership will be renewed automatically every 30 days unless noted differently.  It is the responsibility of the member to cancel on time.
• Non-recurring membership will last for 2 months and will cancel automatically. You will not be rebilled.
  

• I joined up but I don't want my wife/girlfriend to kill me. Will I be on a mailing list?
  No! We respect your privacy. You will receive one confirmation letter of your membership and if you have non-recurring billing you will receive an e-mail informing you that your membership is about to expire. You will not be contacted again unless you are corresponding with us regarding your membership. We may also need to contact you if your login information is compromised.
  
  
• To dispute a billing:
  Do you feel you have been charged in error? Were you billed twice in the same month? E-mail support for help!
  
  
• How do I renew my membership when it expires?
  Just return to the to the join page in the guest area.

CONTACT INFORMATION

• support department for any membership or access problems prior to contacting Ibill as that is the first thing they will advise you to do.
  
  
• CCBill Billing Support - Follow this link to contact Ibill directly.

PRIVACY POLICY

• What type of information do you collect?
  When you join the membership portion of Microbabe.com, you are asked to provide your name, address, e-mail, username and password, credit card number and expiration date, and birth date. When users request pages from our server, our Web server automatically collects some information about those users, including their IP addresses. We also collect information regarding your use of our site. If you choose to post messages on a bulletin board on our site, we will maintain, on the bulletin board only, the information about you that you choose to disclose. If you send us personal correspondence, such as emails or letters, we may collect such information into a file specific to you. We will maintain a record or notes of communications with you regarding your account.
  
  
• Who sees my information?
  We do not, and will not, distribute, rent, or sell any personally identifiable information to third parties without your express consent, other than as necessary to process your credit card payment.(**)
  
  
• How do you use my information?
  We use your information solely for the purpose of processing your credit card payment, to facilitate your viewing of our web site, and to communicate with you. You will not receive any unsolicited e-mail from Microbabe.com unless there is a problem with your account. You can indicate at any time that you do not wish to receive e-mail from us. We do not provide your e-mail to third parties.
  
  
• How secure is my information?
  All Payment methods are safe and discreet. CCBill is a designated payment processor for Microbabe.com. Microbabe.com recognizes the importance of protecting your privacy. If you have any questions about this Privacy Statement, the practices of this web site, or your dealings with Microbabe.com, please contact our legal department.
  
  
• NOTE: Persons under the age of 18 are prohibited from viewing this web site, and Microbabe.com does not collect any personal information from persons under the age of 18. Also note that Microbabe.com accepts no responsibility for the content or the privacy polices of web sites to which it may provide links to.

(**) Unless requested via a subpoena, court order, or local, state, federal or international law enforcement request.